American Express reviews

4.1

81% would recommend to a friend

(18,609 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,609 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Nov 7, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay was great. Loved having a flexible schedule.

Cons

Management was very unprofessional. Your perform is based so something called tbass. You have to get excellents or you are doom. If you get a very good or good that does not mean anything you still by their standards are not doing any good.

3.0
Oct 28, 2009
Recommend
CEO approval
Business Outlook

Pros

American express is good Brandname. Its a Fair company. People are competent. It is global and hence offers Global opportunities.

Cons

Work life balance can be bad. Also leadership changes are too frequent. As an employee I felt that the organization was taking too many initiatives rather than focus on few most impact ful ones.

4.0
Oct 22, 2009

We made money in spite of ourselves.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are the best in the business!

Cons

We don't listen to our customer needs but instead RISK.

Viewing 18388 - 18390 of 18,609 Reviews

Glassdoor has 21,963 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.