American Express reviews

4.1

81% would recommend to a friend

(18,604 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,604 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Feb 5, 2009
Recommend
CEO approval
Business Outlook

Pros

The people. The brand. The environment.

Cons

A bit slow to make decisions because it's a consensus-based process...

5.0
Feb 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Supports work / life balance and flexible work arrangements, including virtual and part time positions. Offers great benefits including training, tuition reimbursement, 401K match, employee assistance programs, legal assistance program, etc. American Express is actively involved in giving back to the community, and encourages employees to do so, particularly through the employee charity gift matching program. Good development and growth opportunities. Measures employee satisfaction and holds leaders accountable for improvement where needed.

Cons

Because of company size and upgrade ramifications, the progression in technological improvements is slower than optimal. Individuals or groups supporting specific processes or applications seem to constantly change. The result is lack of ownership and slow response and resolution when issues arise.

3.0
Feb 4, 2009

Finance Manager in American Express

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it has many offices around the globe

Cons

low compensation and poor recognition

Viewing 18421 - 18423 of 18,604 Reviews

Glassdoor has 21,958 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.