American Express reviews

4.1

81% would recommend to a friend

(18,587 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jun 19, 2008
Recommend
CEO approval
Business Outlook

Pros

Emphasis on work-life balance Focus on employee development - lots of trainings, lunch & learns, etc. "Nice" culture - managers (for the most part) don't yell at, or put down, their direct reports

Cons

Collaborative culture - spend majority of time in meetings "aligning" and "gaining buy in", instead of completing projects quickly Promotions are determined based on time in role, as opposed to quality of work. Little incentive to be a high performer. More important to be liked than to do good work Senior leaders are great, but too many incompetent middle managers

2.0
Jun 14, 2008

ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the coworkers and colleague are very warm

Cons

there is no life outside of this place.

Viewing 18562 - 18564 of 18,587 Reviews

Glassdoor has 21,937 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.