American Express reviews

4.1

81% would recommend to a friend

(18,611 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Mar 31, 2026

Decent pay and benefits

Recommend
CEO approval
Business Outlook

Pros

Some benefits outweigh pay parity which is lower than industry

Cons

Senior leadership lacks transparency and clarity

4.0
Mar 30, 2026

Great place to work at

Recommend
CEO approval
Business Outlook

Pros

Environment, colleagues, pay and culture is great

Cons

Nothing much. Just usual KPI expectations need to be met

Viewing 205 - 207 of 18,611 Reviews

Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.