American Express reviews

4.1

81% would recommend to a friend

(18,610 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

work flexibility paid leaves food

Cons

slow growth slow promotion less salary hike

5.0
Mar 23, 2026

Excellent Training

Recommend
CEO approval
Business Outlook

Pros

Career Advancement Great training Constructive criticism in meetings Bonuses

Cons

Hours Long hold times Not enough coverage

Viewing 220 - 222 of 18,610 Reviews

Glassdoor has 21,964 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.