American Express reviews

4.1

81% would recommend to a friend

(18,587 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch at the offices. Offices are nice.

Cons

Targeted firing, mass layoffs done quietly and frequently. Cannot advance easily without a ton of networking; it’s a popularity contest. Very few remote roles. Severely underpaid for AD/Sales

Viewing 22 - 24 of 18,587 Reviews

Glassdoor has 21,937 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.