American Express Account Development Director reviews

3.8

68% would recommend to a friend

(549 total reviews)
avatar

Stephen J Squeri

68% approve of CEO

63% positive business outlook

Director, Account Development employees have rated American Express with 3.8 out of 5 stars, based on 549 company reviews on Glassdoor. This indicates that most Director, Account Development professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Director, Account Development professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

549 reviews
4.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

good benefits friendly team free lunch

Cons

on the phone s with little flexibility, customers can be rude, but not Amex's fault, shift work

1.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Sick time and PTO hours are great as you will need this for your mental health.

Cons

Most of the leaders are crabs in a bucket screwing over any and everyone to make it to the top. They sell you with that extra incentive but its almost impossible to get the bonus with out selling your soul on every call. The metrics is a scam to not pay out but you literally give your all on a call. This position is for you if you have no outside work life.

Viewing 22 - 24 of 549 Reviews

Glassdoor has 22,031 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.