American Express reviews

4.1

81% would recommend to a friend

(18,612 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Mar 4, 2026

Average

Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

Career progression is slow if you are in india

2.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong brand reputation, good compensation and benefits, exposure to large-scale financial data and well-established ML governance practices, generally reasonable work-life balance, and opportunities to collaborate with talented colleagues across different teams.

Cons

Heavy bureaucracy slows down decision making, multiple approval layers make experimentation difficult, innovation is limited by strict governance processes, organizational silos reduce visibility into real business impact, and career growth can depend heavily on team and manager rather than a clear company-wide path.

Viewing 262 - 264 of 18,612 Reviews

Glassdoor has 21,966 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.