Apple Level II Tech Support reviews

3.0

Be the first to recommend this company

(1 total review)
avatar

Tim Cook

Not enough data to show CEO approval

Reviews by job title

1 review
3.0
Feb 26, 2024

It's OK

Recommend
CEO approval
Business Outlook

Pros

-Good benefits -Good work-life balance -Stock plan -Decent management at the team level

Cons

-Continuously adding new repsonsibilities without an increase in salary -Some instances put us in untenable positions with customers -Upper management seems to pay lip service to the issues that affect the folks on the phone -No advancement to other positions for AHA (At Home Advisors) or other career opportunities, unless we relocate, and some of us simply can't do that.

Glassdoor has 52,763 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.