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      Apple

      Engaged Employer

      Apple reviews

      4.1

      79% would recommend to a friend

      (43,074 total reviews)
      avatar

      Tim Cook

      86% approve of CEO

      73% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Compensation and benefits

      4.0

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Apple has an employee rating of 4.1 out of 5 stars, based on 43,074 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      43K reviews
      5.0
      Apr 21, 2015

      The Best Company I've Ever Worked.

      Lead creative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Very Good Training - Amazing Benefits, very good pay when compared to other retail jobs. - You work with unbelievably talented people. - They truly care about making the world a better place through technology. Corny, I know, but it's true.

      Cons

      - The Retail hours can wear down on you after a while. - They expect their leaders at all levels to be ready to make Apple their life's work, even people who are only the equivalent of team supervisors.

      2.0
      Feb 2, 2015

      Technical support is a sales position.

      Technical support (applecare)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked there for about two years doing technical support. For maybe the first year, it was pretty great. There was plenty of training, good benefits, pay was decent. Fixing customer problems was the main focus of the job, and I was doing very well at that. We also could sell items to customers, but that was just a useful way to order them a part or cable or disc they needed without having to shuffle them to a salesperson. Sales was not a focus. I wouldn't have taken the job otherwise, because I have no skill at all at sales, and it's something I absolutely loathe doing.

      Cons

      After about a year, things changed. Suddenly technical support agents were pressured to make sales. Another month later and we had sales quotas we were expected to meet, though we earned no commission. Another month or so later, and sales was the main focus the call-center. All department or team meetings were now about sales, all discussions with management were about how to sell more, and any performance awards given out were for making sales. At one point my supervisor made her team fill out a form after any technical support call where they didn't make a sale, where we had to explained why we had failed to do our job... because SALES was our job now, the technical assistance was just something we had to do between pushing products on the callers. Also, the entire Apple call-center had no windows. I always wondered if that was some kind of architecture-based pun.

      Viewing 331 - 333 of 43,074 Reviews
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      Glassdoor has 52,672 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.