Pros
Constant learning Great co-workers Busy most of the time Nice benefits (even for part-time) Casual dress code Opportunities to take on additional roles (downside = without pay upgrade)
Cons
*Pathetic* pay (and managers who act astounded if this fact is mentioned..."we are competitive with retail" is a cop out when you are expected to have the level of expertise necessary to do this job Bait and switch in hiring process Opaque and mysterious process for advancement It feels these days as though they want to squeeze more and more expertise out of specialists and build bench for family room, but keep them in the specialist pay-grade While the company talks about how important the "customer experience" is for Apple, they are really mainly concerned with selling more stuff, so the "people first" credo for customers and employees alike seems like b.s.