Apple reviews

4.2

80% would recommend to a friend

(43,056 total reviews)
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Tim Cook

86% approve of CEO

73% positive business outlook

Apple has an employee rating of 4.2 out of 5 stars, based on 43,056 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

43K reviews
5.0
Dec 27, 2008
Recommend
CEO approval
Business Outlook

Pros

It is just a really fun place to work where you get to use and sell the latest and greatest consumer technology of any company in the world. You get to sell product that are genuine and that you know are the best of their kind. Everyone uses a handheld cash register to ring people up on the spot. Just about everyone you work with is extremely friendly. There is an energy in the store unlike anything I have ever seen, like everyone is just so happy to be there, employees and customers alike. There are always customers bustling in and out of the stores, sometimes to many to handle, but you never feel intimidated. You actually feel like you can help everyone in the store with what they need. There is no commission, which is a good thing for three reasons. First, so there is no competition between you and other employees, everyone works together to answer the customer's questions and get them what they need. Second, you don't have to be pushy when trying to sell a customer something, which allows you to almost build a relationship with the customer. There are various customers who will come in now and say, "Hey, how are you doing? How's your family? I'm doing great, my Mac runs wonderful." Third, there are no goals to meet every week or month. Sure, you try to do your best, but you are not going to go home hungry or get reprimanded if you don't, which is so nice, and lets us be laid back and casual while still being productive.

Cons

If you are hired at, lets say $10 an hour, six months later, another employee can be hired at $10.50 an hour for the exact same position, and you won't get a raise because of that. Basically the person with less experience will get paid more just for getting hired later. When you argue with the higher management, they will deny it even happening, even if you show them your pay rate against another person's pay rate. Also, you would think that because one works for Apple, one would know when new products are going to come out before the public. Sadly, no. Apple runs around employees with the same amount of secrecy as it does with the general public. And a major turnoff is we as employees are not allowed to speculate at all about possible future Apple products and software. If you do, you face getting fired.

4.0
Dec 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Excellent and friendly coworkers, and a good work environment. Apple is on the cutting edge of technology. Apple actually cares about customer service, and the store definitely leans toward making customers happy. We are allowed a lot of latitude in this regard as well. The benefits are excellent; we get medical, dental, vision, 401k. There is also an employee stock purchase program. Good career opportunities for the future.

Cons

Retail has no set work hours, they vary every week. Weekends off are a rare occurrence. Working with customers can be very stressful at times. Compensation is good but not great, it should be higher.

3.0
Dec 24, 2008
Recommend
CEO approval
Business Outlook

Pros

Apple employes some fantastic people who are smart and hard working. The company is growing and continues to do well. From a brand standpoint, there are few better companies to work if you are in the tech/consumer products industry. Getting to work on exciting and successful products is a privilege. The culture is innovative and entrepreneurial. No bureaucracy or red tape in the way of getting things done.

Cons

Little empowerment from senior management. Little investment into personal and professional development. Meritocratic only to the extent that someone above you leaves (which happens infrequently). Politics can be nightmarish. Internal secrecy often conflicts with knowledge sharing and collaboration. Lack of process and structure. Need to aggressively manage your own career or you can end up staying in the same place forever.

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Glassdoor has 52,653 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.