Apple reviews

4.1

79% would recommend to a friend

(42,995 total reviews)
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Tim Cook

86% approve of CEO

72% positive business outlook

Apple has an employee rating of 4.1 out of 5 stars, based on 42,995 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

43K reviews
4.0
May 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Personally, the best reason for me to work at Apple was that you get to be a part of something really fantastic. People are changing the way they run their lives, whether business, personal, or both. And often, you get to see things become easier for them by switching to a superior Operating System. Additionally, you get to meet people who share similar interests as you, especially in certain fields. (For example, this might just be that you enjoy using a Mac, but you also get to talk to a lot of people who use software that's Mac-only, like those many Music or Film production applications.) This is also a really great job for those who enjoy teaching. A lot of what you do there isn't as much selling as it is answering questions and solving problems. That can be really fun - especially if you can show them an easier way to accomplish something or fix a problem that they thought unfixable. When you do sell, it's not like other establishments where the pressure's on or you're dependent on commission. Also, the products kind of sell themselves. There's rarely a situation where you feel like you have to sell something you don't believe in. There's something right for everyone and part of the fun is helping someone find the right fit.

Cons

If your management team isn't competent or trusting, just like any job, it can become difficult. At Apple, there's a lot of self-motivation. Meaning, for things to work well, you need to be able to take initiative. However, if the manager seems like he or she might be a micro-manager, then it doesn't go as smoothly as it might at another Apple Retail Store. Another downside of working at an Apple Retail Store is that it is a great job and a lot of people want to work there. Unfortunately, with such popularity comes a few bad apples (no pun intended) who can ruin the fun for others. There's been a lot of recent limitations instituted against Mac Specialists and it takes away from the atmosphere of trust. My main recommendation to an interested Mac Specialist would be to check out how the other employees are doing to see if that exciting and fun atmosphere still exists.

2.0
May 3, 2008
Recommend
CEO approval
Business Outlook

Pros

The corporation as a whole is a wonderful place to work. The training is excellent, and the support from corporate is wonderful. You'll learn so much that will help you later in life about technology. You'll also associate with a great array of people in both your fellow staffers and the customers: artists, programmers, health care providers, business people. You get to see new products and new technologies first hand. You also get to have a unique position to learn what's going on in the small developers community. One more thing: it's incredibly rewarding to help guide people to technology tools that are going to make their lives more interesting.

Cons

You're at the tow of local managers, who themselves often don't live up to Apple's mission or culture. Often times, the managers of the local retail stores will present themselves to their corporate managers as if they're all about the Apple culture, and then turn around to be the meanest people in the world. In my experience, the workers at my store were consistently appalled at how viscous our general manager was to customers and fellow employees alike. He would do or say anything to keep somebody from returning something, even if it was a blatant mis-statement of Apple policy. Management is in a unique position to distort Apple policy and culture on the ground, and it was shocking to see. It is ultimately why I decided to leave.

4.0
May 2, 2008
Recommend
CEO approval
Business Outlook

Pros

It is an extremely fun place to be. Coworkers are easy to work with. The work environment is friendly. We get great discounts on our product(s).

Cons

It is a sales job. We do not do "hard" sales, but your ultimate goal is still to sell the product. It is a very, very busy place. As a part time employee, my schedule varies a lot from one week to the next.

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