Apple reviews

4.1

79% would recommend to a friend

(42,994 total reviews)
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Tim Cook

86% approve of CEO

72% positive business outlook

Apple has an employee rating of 4.1 out of 5 stars, based on 42,994 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

43K reviews
4.0
Mar 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Never a dull moment. A culture of driven performers who refuse to see obstacles in their way as being limiting, while they push Apple forward. Feels like a family at times, because of how hard everyone works and how closely aligned we all are to the vision. Constant innovation begets constant change. Work closely with an incredibly talented and motivated group of people. A chance to change the course of the world through technology.

Cons

Limited to no work life balance, despite Apple's claim to endorse such a balance. There is an endless amount of work, and it feels like there is never a quiet moment. As a culture, Apple doesn't look back, which can make it difficult as there is rarely ever a moment where your past contributions are acknowledged. You always have deficiencies in your individual performance. When you are able to sort those out, there is little acknowledgement that you accomplished addressing them beforyou are given more to sort out. It feels like an endless process, that can de-motivate. Culture shift following the passing of Steve Jobs was palpable; the hard-charging 'pirate era' gave way to the staid corporate era, where audits are common and individual creativity is discouraged. Retail Senior Lederahip positions are being filled with big-box veterans, who have little to no ability to generate creative ideas and solutions to leadership and management challenges, beyond the bad habits and limited thinking that they used to eek through previous employment.

4.0
Jul 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Apple provides good benefits. They hire smart people. They make great products. They have good corporate standards, good morals and good ethics. However, yuor mileage may vary.

Cons

The department is a mess. No one cares about the health of the employees. There are many stupid restrictions. The productivity demands are insane.

2.0
Nov 15, 2017
Recommend
CEO approval
Business Outlook

Pros

-Great pay and benefits relative to the work. -Managers will hear you out, they do not ignore complaints, but ultimately there is little they can do. -Discounts on products, including a significant one you get to use every 3 years.

Cons

I am going to start with how it feels to work here. First I should say, I LIKE Apple products and own one or two. That being said, the culture at Apple feels like a professional cult. There is a definite feeling of being watched... all of the time, and then being "corrected" whenever you think the wrong way. Examples: -Chats being monitored - any negative statements are immediately addressed by a manager you were not even talking to. (e.g. saying in a chat "I am pissed that I am not allowed to request Christmas off" will be followed by a manager messaging you and saying "Let's remember to keep things positive!") -Your call/phone status is always on a timer.. including going "idle" (which is what you have to do if you need to go to the bathroom or something so you don't miss a call) and if you are idle for more than 3 minutes.. well you be contacted by the manager monitoring you that day. -Your issued iMac is setup to allow a manager to view your screen at any time without notification to you, so you never know when they are looking at your screen. -Recorded calls -Constant feeling of secrets you cannot know, like being assigned new managers every 2-3 months, or having teams broken up and re-assigned for not obvious reason. The list gets longer and shorter depending on who your manager is.. some are really invasive and some are really laid back. Some other more general cons are: -little to no flexibility in schedule, it is basically a lottery on what schedule you get and your requests or availability have no way of being addressed. I asked about moving my schedule to accommodate a single college class and I was told there was no way to do that because they "do not control the scheduling". -no break in calls for entirety of shift and no ability to walk away from your at-home desk. -Working holidays is required, they actually have a vacation "blackout" period that covers the Thanksgiving to Christmas to New Year's period where you are not even allowed to request vacation. -Only robotic ways of evaluating performance and being rewarded for good performance so if you are doing well, but the simplistic metric system is unable to analyze that.. then you are not doing well and no further opportunities will be presented to you. -Troubleshooting and resolving issues comes last in priorities, with priorities being to keep calls under 15 minutes and manipulate customers into "feeling" like they have been helped.. whether you actually solved a problem for them or not. I actually think in this position, it is somewhat of a necessary evil, because they are ensuring no time is wasted. With as many employees as they have doing this and for the pay they receive.. it is a requirement to ensure that people aren't just slacking off under no supervision in this at-home environment. However.. personally I find it the environment to feel dehumanizing and exhausting.

Viewing 46 - 48 of 42,994 Reviews

Glassdoor has 52,579 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.