Apple reviews

4.1

79% would recommend to a friend

(43,118 total reviews)
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Tim Cook

86% approve of CEO

73% positive business outlook

Apple has an employee rating of 4.1 out of 5 stars, based on 43,118 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

43K reviews
3.0
Aug 29, 2021
Recommend
CEO approval
Business Outlook

Pros

- Interesting teammates; people I’d want to spend time with - Cool work

Cons

- Non-existing work-life balance. This is not an exaggeration. People will email well beyond appropriate business hours, ping, text, email like they text. Weekend and late night work is expected. - Ridiculous overtime at no additional comp for salaried employees; this is “meeting expectations”. I’ve never been thanked or apologized to when interrupted on a Sunday afternoon. I have not had a weekend in a month. I did not get Memorial Day off, I had to skip Mother’s Day, I already know I will be expected to work Labor Day. What is the price of your time and life? - Most execs and leads are men. My team is most female, on the ground level, while all leads are men. I came from Google. It was an extremely tough decision to make. The creative is stronger here; there is no arguing that. That’s why I came. In comparison to Google, who also has peak moments of large work volume, my experience has been that Apple does not consider the cost and considerations of pushing for more work. The compensation isn’t as comparable to Google. The benefits are definitely not. The culture is teetering toxic. Essentially, on all other levels aside from creative and cool co-workers, I’d recco Google hands down.

1.0
May 29, 2021
Recommend
CEO approval
Business Outlook

Pros

The benefits are the only decent thing about this position, and it's steadily been harder to use any of them because they really don't want anyone to.

Cons

There are so many. You have no set schedule, they don't want you to use your time off or disability leave, they don't allow time to not be offline with customers. They want empathetic people on the phones, but then don't care about your mental health. They are taking away all down-time. They make chat advisers take multiple customers at once, while also having to escalate and investigate- multitasking just means everything is done half way. Micromanagement is extreme. Currently some idiot decided that advisors should be experts in all departments, which is impossible, and there are people having nervous breakdowns at their desks. Crying on the phone with customers. Literally killing themselves from the stress. No proper training at any level in AppleCare. It's a really terrible environment, and it didn't used to be like this. You so do not want to ever get into this part of this company.

1.0
May 3, 2021

Don't Recommed

Recommend
CEO approval
Business Outlook

Pros

Benefits. There is job security, especially around this time.

Cons

I would never recommend someone to work for the customer support of Apple. The micromanaging is relentless and they don't pay enough money for this job- maybe in other depertments. It's abusively exhausting trying to keep up with those metrics. The management is really bad. They say everything to make you feel special as an indivdual person, but they'll do everything to make you believe that you're just a number. This is a very stressful job, no matter what level you are or which language. It's shameful. They could be hiring more people and not drive everyone crazy, but they just won't do.

Viewing 556 - 558 of 43,118 Reviews

Glassdoor has 52,726 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.