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      Apple

      Engaged Employer

      Apple reviews

      4.1

      79% would recommend to a friend

      (43,144 total reviews)
      avatar

      Tim Cook

      86% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Apple has an employee rating of 4.1 out of 5 stars, based on 43,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      43K reviews
      4.0
      Dec 6, 2014

      Its a great place to start

      Genius administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Apple has a great culture and the people that are selected to work there are just great people. You feel like you are doing great things while you are there. The customer experience can be enjoyable and it is a great place to start a career, very solid foundation.

      Cons

      Low income for the type of work you are doing and the expectation on service and quality. No Career progression unless you work the politics, has nothing to do with skill or your work. Management are not trained in your role so you are managed by someone who doesn't understand what you are doing. If you are full time, you must give 7 days availability, no exceptions. External applicants for management are always considered before internal applicants.

      4.0
      Sep 22, 2014

      Fantastic company, tough job.

      Home advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Apple is a great company, and it was awesome to see how much they care about the customer. Relatively flexible hours. Employees were treated with respect. Company perks. Team oriented - even working from home I didn't feel alone. The training was great, but a little shorter than I would have liked.

      Cons

      Any customer service job is hard. Some of the people you help will be very rude, which makes the job less desirable at times. Be prepared to be yelled at sometimes.

      2.0
      Aug 13, 2014

      Apple is not the glorious company they lead people to believe they are.

      Home advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get an Apple product discount, healthcare, dental, and vision.

      Cons

      You will have to resolve customer issues in 10 minutes or less. You are also require to sale Applecare Protection Plan's and Service Agreements to Out of Warranty customers. Zero Work-Life Balance, Hectic Schedule, High turnover rate due to people accepting terrible pay. Your work schedule can change the very next morning without warning. Working for Apple isn't what it seems, toxic competitive corporate environment. The pay for new hires gets worse and worse due to the fact that people believe Apple is a dream employer.

      Viewing 652 - 654 of 43,144 Reviews
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      ReviewsApple reviews

      Glassdoor has 52,763 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.