Apple reviews

4.1

80% would recommend to a friend

(43,023 total reviews)
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Tim Cook

86% approve of CEO

73% positive business outlook

Apple has an employee rating of 4.1 out of 5 stars, based on 43,023 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

43K reviews
1.0
Jul 23, 2018

App Review is a disgrace to Apple

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having worked in quite a few departments within Apple, this is by far the worst department. What are the issues? Oh gosh, no idea where to begin. Simply put, it is career suicide. If you are offered the iOS App Reviewer position or any other position in this department, deny it & look somewhere else. Now let’s get into the details... The only pros are: - Classy Apple badge - 401K match & health insurance - Employee discounts *These are the perks for now, but will likely change in the future

Cons

- Apple culture does not exist here, but instead a toxic culture does! If you are expecting to work for Apple and experience real Apple culture, this place is not for you. The sole purpose of this job is to clock in, sit at your desk for 10 hours, and be a darn robot by simply just approving/rejecting apps all day, every day. Additionally, it is a very toxic/soulless culture since there is an incredible amount of negativity created among employees due to the way management treats its employees. It is to the point where people are even scared to talk to each other during the day since management has created a culture of fear... - Career suicide. Whether this is an early job in your career or a job taken on later in your career, it is career suicide. There are zero transferrable skills you will gain from this job. Your best bet out of this organization is to go gain new skill sets on your own. - Management’s idea to ensure employees are productive is to micro management them like no other. Your clock in/clock out times, breaks, computer activity, and the amount of time you spend in the bathroom are monitored down to the minute. If management feels you are in violation of any of these categories, be prepared to get talked to/monitored consistently even if you are an employee that gets work done on a daily basis. You as an employee must salute management at all times. Unreal. This style of management is a very childish way to manage adults and such micro management tactics breaks an organization, creates a toxic culture, & makes employees rebel against each other. Due to this, you have a team where 200+ people are looking for jobs all at once, which is not something you see often... - Lack of real managerial experience, arrogance, & competence among management is a huge problem. Employees on this team have some basic ideas to solve the organization’s problems, but the lack of real management experience, arrogance, & competence at a management level makes it impossible for changes to occur. If you have any ideas, they are simply not welcomed and will be shot down by management instantly. Essentially, you as an employee must accept management’s stupid ideas or go take a walk. - Employee appreciation? Pffftt. What’s that? In this org, you are treated worse than animals. It is all about work! work! work! As mentioned earlier, you are a robot tied to your desk for 60/hours a week with zero flexibility in work hours. Also, expect to work six days a week all the time, work 12 hour days often, & be *forced* to work every national US holiday. Additionally, management simply does not believe in retaining its employees, giving their employees rest, & thanking employees for their hard work. Management has even taken away company events from its employees. Instead, the philosophy is to throw more work at them until they burnout & quit. - Taking a vacation & falling sick in this department are considered to be a crime. If you as an individual wish to take a vacation, good luck ever getting the time approved. Everyone’s vacation time is closely monitored and it is up to the department’s discretion to decide if you are allowed to go on a vacation during the dates of your choosing. Also, during fall employees are told there is a strict “vacation blackout” period, which means you cannot take a vacation during September - December due to “business needs”. Such a restriction ensures employees can never enjoy a Thanksgiving or Christmas with their loved ones, which is cruel and inhumane. In addition, if you ever fall sick and can’t make it to work, expect your manager to guilt trip you for being sick the day you come back. - Career growth? Ha, good luck. Expect zero guidance from anyone in management on how to grow your career within the company. During your time in this department, you are expected to be an approve/reject robot & nothing else. In fact, many other departments at Apple have figured out the ugly truths of App Review, which make it almost impossible to transfer internally. If you do join this department, your best bet is to look at another company for a job. - Nepotism like no other. In this department, the ones that get elevated are the ones that simply suck up to management & become close friends with them. If you are a hard worker on this team, you’ll simply be told to do more until the life is sucked out of you. Competence is not a required skill set to get elevated in this org.

1.0
Jul 10, 2018

The Dangling Carrot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lot's of amazing talented people you get to work with. - Every once and awhile you help a customer with a heart warming story and it makes your day - Higher than average pay for retail but at a cost (see cons)

Cons

The Dangling Carrot - The work to pay balance isn't right. You're expected to help multiple customers at once, talk about ALL Apple Services and Store Programs with every customer, help them quicker and quicker and constantly be in a high stress environment that makes the higher than average pay mean next to nothing when you realize you're doing the work of 2 to 3 employees - Apple is one of the largest companies in the world and staffs it's stores like it may be going out of business any day now. Customers regularly wait 20-30+ minutes just to get the opportunity to talk to someone to buy something. This can even happen if the person knows exactly what they want, has no questions, and is ready to pay. That stress is directly put on you as leadership hides behind an iPad or in an office but tells you to work faster from afar. - Apple's goal is to positively impact humanity but they seem to forget their own employees are part of that humanity. Your career ambitions are ignored, favoritism is rampant, they put more and more pressure on their people while giving them less and less resources to deal with it. - Their promotion practice is hidden and vague so that they can always make up excuses about why you aren't ready to get promoted. There are no clear metrics or avenues for job growth just management preference and their favorites are forced to the front of the queue while much more capable and deserving team members are passed over. When you're told you're not able to interview for a new position or promotion they make up reasons like "what books are your currently reading about self development?" or other vague open ended questions that have no right answer because whatever you say they will tell you its not good enough. -It is a regular practice that they will handpick people for promotions, interview them, and give them the job before they even let the team know the job is available. The day the job is posted is the same day they tell the staff someone already got the position. It's ok that they choose who they think is ready for promotion but the hidden nature of the process makes it look like under the table deals and favoritism is the only way to get ahead. - Apple has the clout to hire managers etc from outside of the company in a job role far below their last job. This means department store general managers and district managers are regularly hired as entry level managers at Apple (2 to 3 steps below their past position at their prior job). This makes an impossible void for anyone internally to get promoted to management. You're essentially shown that you need to be able to run 8-12 stores on your own before you can be moved up to be a basic manager at Apple. They give no opportunity for people to exhibit these skills internally so there will always be a very large divide between what they expect and what they allow internal candidates to show the competency for. This means that you're far more likely to move up at Apple by leaving the company, getting promoted elsewhere, and then coming back several years later to take a step down in role when you return. - Managers do very little to support the sales floor and technicians throughout the day. They blindly stand around and wait for issues to escalate before they step in.... in the meantime they are online buying sneakers, sitting in a closed door office drinking coffee, or having meetings that have no purpose while the rest of the staff handles the pressure of the day.

1.0
May 3, 2018

this job almost ruined me.

Recommend
CEO approval
Business Outlook

Pros

"Private Health Insurance", Life Insurance, Dental Insurance, Wellness Centre on site, Gym on site, Employee Purchase Plan,

Cons

Firstly, the facility is quite isolated on top of a massive hill - there are a couple of busses (usually packed) going up there. There are no nearby shops that you could reach during your lunch break. Lunch break for the Call Centre Agents - 30 minutes. My colleagues were quite optimistic at the beginning, I saw them walk up to the cafeteria, queue for their food, then sit down for five minutes before running back downstairs. After a while, everyone decided to just eat at their desks or nearby. You have 8 minutes to do whatever you want to do during your day. That includes bathroom time. Be prepared to receive messages from a team that monitors your time keeping. You've exceeded your bathroom time? You went a little too far for your lunch break and are not back on time? Get prepared to justify why so. The "office" you will work in is a massive open space, countless people on the phone, which creates quite a noise at times. These are all things I could have lived with - but: The Wellness centre doctors are completely useless. If you have a medical condition and need to urgently see a specialist, get comfortable. You will wait at least half a year. You think you need urgent medical assistance? You probably don't, according to the doctors there. Referral to specialists because you suspect an allergy or have developped weird symptoms? Feel like you need to see a psychologist? Don't expect them to offer you a referral. Also, make sure you book your appointments OUTSIDE your work time - if you can. Or book a holiday to see a doctor. Don't expect any special treatment if you have a medical condition that would require you to leave your desk sometimes. DO NOT listen to any promises you are made by any recruiter regarding health care and medical care if you have a medical condition. I had to find out the hard way. The recruiter's selling point is the "added benefits" but also their "relocation package" where you will be offered some money to move, just enough to make your way up here and start a living. By the way, you have to pay all that back once you decide to leave. After you have been recruited and have made your way to the headquarters, you will never hear from your recruiter again. You are angry because nobody is there to talk to? Nobody is there to answer your questions? To take responsibility for what you have been promised? To refer you to a doctor or tell you how to get started? Sorry, that's not included in Apple's generous benefit package. Oh, and good luck finding accommodation in Cork!

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