Apple reviews

Schedules change and the available shifts are never consistent. In over 5 years, nobody would explain how you rank for shift bids, so you never knew what you’d get. HIGH STRESS! This isn’t a job for people prone to anxiety/depression. Working from home causes isolation issues, add the job stress you have the perfect mental health crisis. I don’t know one long-term AppleCare employee that didn’t take a leave of absence for mental/physical health. Typical call center metrics and monitoring. Once you hit Sr. Advisor, that’s as far as you can go from home. They’ll say there a multitude of opportunities but that’s not true. They do offer a Team Manager apprentice. So you get to do the job of an AppleCare manager but you don’t get paid for it. This job is nothing but another glorified call center job.

Managment at the CR department is really bad I have never seen anything like it before. Been working for this company for so many years, moved then to CR and OMG, bulling, micromanagement, no trust in an employee. You can use the toilet when needed you have only max 10 min per day if you go above you are in trouble. This place it's like a working camp. They don't care about you, what they care about is their numbers!!! that's why the rotation at this department is huge they are always hiring because people are leaving or people are on sick leave or let go.