Apple reviews

- callcenter metrics and and all the fun pressure - you are a number who creates numbers - it does not matter if everything is good. !There is always room for improvement!!! you will here this very often to pressure you to work more - mandatory overtime. yes in the contract it says voluntary. but if you don´t do them your yearly review will be bad and you wont get any raise or promotion. -management will "promote" you to supervisor or any other department if the business needs it happened to me personally - I asked, and if i don´t want to get promoted, the answer was we do not ask you.) - if you don´t befriend a manager you wont get promoted Also a big Con: Cork City. The rents are so high you need to share a flat/house with 3-5 other people.

Working from home can get old, especially if you stay at your house after work. I had already known 80% of the things they talked about in training so it made those weeks extremely boring at times. They keep everyone involved in training by have "ice breaker games" and things like that (Again this can be a pro or a con depending on what type of person you are). The people that call Apple Care are often "technologically challenged" and it can make the job frustrating at time, however I talked to many very intelligent and interesting people as well. Hours during training are not flexible.