- Not good noise isolation in the office. Not always easy to hear what people are saying on the phone, as there is no noise isolation between desks, at all (only for the senior managers).
- Maximum 10 minutes per week allowance to go to the toilet or away from your desk - manager wants you to ask to go to the toilet, even though they never are there.
- Most people recruited are working from home, for Apple to save money.
- Small canteen - not much selection of food. Often very crowded.
- Management not paying attention to employees' well being - they only care about the numbers and if you're reaching those targets.
- Senior management does not have any contact with "normal" employees - concerns being ignored by both normal managers and senior managers.
- Extreme stress level on team not being addressed nor any of the complaints from employees.
- Extremely hard to get meetings with manager, as they are either out of office unexpectedly, in meetings very often or just don't "have the time".
- Very hard to get days off from work, have to almost beg for it if there are other people off in any days already.
- A high amount of micro management - everything is being controlled, to the point where you almost get nervous to do your job as there will always be something they will point fingers for. Even if it is for being a few seconds too long on a call.
- Unfair workload for different departments - some take a few calls a day, while others take up to 10-20 times more.
- Short lunch breaks.
- Standard office building; no pool tables or games rooms to socialize with colleagues.
