Apple reviews

4.2

80% would recommend to a friend

(43,071 total reviews)
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Tim Cook

86% approve of CEO

73% positive business outlook

Apple has an employee rating of 4.2 out of 5 stars, based on 43,071 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

43K reviews
4.0
Aug 28, 2017

Once-in-a-lifetime experience, but you pay for it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, and employee perks. Get to work with talented people on amazing products. Good professional experience, and Apple looks good on resume.

Cons

Big company with many different groups, so experiences will vary, but here are some of the negatives I noticed... So many people work obsessively for fear of being judged an under-performer rather than b/c they are truly passionate about their work. EXCESSIVE email, phone calls, meetings, and travel. Internal work flow is rarely efficient/elegant. Most work is accomplished through brute force and shear will of ICs. Key decisions continuously deferred, and very often, past the last minute with team members having to develop contingency on contingency to address management's inability to pare down options. Too many [wannabe] leaders and not enough role players. Firefighters are promoted; planners who work to avoid fires in the first place are often forgotten. Too many teams who want to tackle everything under the sun without adjusting expectations, rather than focus on the big hitters that the team can actually execute well and sustainably. All of this means lots of pressure and stress. Apple can take over your life.

3.0
Feb 15, 2017

At-Home Advisor

Recommend
CEO approval
Business Outlook

Pros

Health and dental benefits. Discounts

Cons

Terrible work software. Bad training

2.0
Dec 2, 2016

AHA Chat Advisor - A warning.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, great benefits, work from home, and an average amount of opportunity to move up. If you like a fast paced, daily changing world, you might consider a job at Apple. In their words - the only constant is change.

Cons

For those of you who have worked in customer service before and are considering Apple - don't think you can handle it just because you've "done this before". Of all the places I've ever worked (10 years of customer service and technical support), this one is the most demanding mentally. Extremely poor work life balance, especially if you work in chat. They don't schedule well, and they certainly don't hire enough to handle their volume, so you end up doing twice the work for the same pay. Or worse - triple the work which is very common during the holidays. And no - I'm not talking about extra product support - you will support all of their products. I'm talking about volume. All the while you must maintain a strict level of quality which is measured by customers - which can be great, unless they're upset over something you can't control. And - you guessed it - there's no way to challenge the feedback. On the days you work you are exhausted from too much over stimulation, and the days you have off (if they're not pushing overtime), you're just trying to recover. Be warned - this is an extremely stressful job and it will effect your day to day life in more ways that just having to be somewhere for a minimum 40 hours a week. On top of that, it's extremely hard to provide feedback - everyone is focused on positivity rather than reality, and so it's not a very honest environment. In the time I've been here, I've only seen it change for the worse - never for the better, so my outlook is quite grim. They have consistently proven the bottom line is more important than their employees or their customers, and this is unlikely to change.

Viewing 274 - 276 of 43,071 Reviews

Glassdoor has 52,668 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.