Best Buy reviews

3.5

59% would recommend to a friend

(41,874 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
3.0
May 11, 2009
Recommend
CEO approval
Business Outlook

Pros

You'll learn a lot about the products with which you're involved. The pay is fairly average, but the store discounts and promotions from the product manufacturers are pretty nice.

Cons

As a product specialist, you'll quickly learn that they don't care if you sell products. The only thing they care about is selling the warranty. It's great if you know a lot about the products, but be prepared to learn how to sell extended warranties. It's about the only meaningful metric by which you'll be evaluated.

3.0
May 7, 2009
Recommend
CEO approval
Business Outlook

Pros

A lot of the employees develop a good friendship, making it almost enjoyable to go to work. I am a person who loves people, so working with the customers is absolutely my favorite part of the day. I love seeing people leave happy, or at least leave knowing I did all that I could for them.

Cons

The reason I can't quite get myself to look forward to work is the pressure. It's more than just pressure to do your best and exceed expectations, it's pressure to do the impossible, and to make yourself sound like a used car salesman. The management, at least in my store, rarely praises met goals, instead consistently focusing on the negatives. I realize that if there are areas that need improvement they need to be focused on, but it is extremely excessive, with little recognition to those employees working extremely hard. It is very much a politics game at Best Buy, very little depends on who really are the best employees. Starting pay may seem good compared to other places, but again, recognition including raises are very rare unless you're "in" with the management. Unfortunately I'm not a person who sucks up, but one who just works hard and doesn't complain. Doesn't get me too far, which would be why I'm looking up reviews on this site of other companies. I sell cell phones, and the pressure to sell accessories and service plans (insurance) is immense, with no compensation. It's nice to be able to say we don't get commission and have the customers feel comfortable, but also kind of sucks at the same time.

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Glassdoor has 43,425 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.