Best Buy reviews

3.5

59% would recommend to a friend

(41,861 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,861 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
4.0
Apr 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Regardless of what position you hold in the company, you will learn a lot about sales acumen, merchandising, operations, inventory control, hiring, training, and HR. In short, you will learn a great deal about running a business. Approach any store position as an intense crash-course in retail business.

Cons

First and foremost, retail is not a family friendly occupation. Many lives have been turned assunder due to retail hours. It is mostly nights, weekends, and holidays--and I mean ALL of them--ok, 98%. That leads to numerous breakups, divorces, and latch-key kids for associates. It also means upset and depressed associates. And it's even worse for managers, who sometimes (depending on the season of the year or severity of the problems at work) don't even get a day off---in their 60+ hour workweeks. If they are recruiting you for supervisory or management, they will tell you it's 50-55 hours, but most managers end up putting in an extra hour a day (off season) and an extra couple of hours a day (October through January) plus work one of their rare days off. And so, in peak Christmas retail season salaried employees can put in upwards of 70 hour weeks.

4.0
Apr 4, 2009
Recommend
CEO approval
Business Outlook

Pros

I have worked for BBY for almost six years while in college and graduate school. From the beginning I always felt like I had a ton of friends at work. As a part-time employee I felt like every day was fun and I truly enjoyed coming to work. Whenever I needed time off I just simply put in a request and it was granted - with the exception of the holiday months. The pay scale is hourly with no commissions on sales. This makes for modest to little pay but I think that it made it more enjoyable to come to work and not worry about competing with other employees or sale stealing. The employee discount is nice too!

Cons

The mentality of the company is very heavy on paperwork and worthless business plans. As I continued to work my way up the retail ladder I found that I had to spend more time filling out forms and coaching employees with machine-like scripted sales presentations. I felt that over time there was mass-favoritism in the eyes of management. If you pushed back on any of the store initiatives you were signing your own death sentence. Working up through the ranks was more of a product of how much butt you kissed than your own hard work. I enjoyed the whole experience but I felt that there were some areas for improvement.

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Glassdoor has 43,412 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.