Best Buy reviews

3.5

59% would recommend to a friend

(41,841 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
4.0
Feb 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Working as a member of the Geek Squad is a good entry level IT position. You will have the opportunity to learn about desktop support, non-enterprise networking, customer service, and the business side of IT. The experience is especially useful if you are working at Geek Squad along with studying as a network professional, developer, or other IT field. Others working alongside you will usually also be looking to get experience and move on to other careers. You also have some career people who are either looking to get into retail management or are happy where they are. Overall it's a good way to get out there and start getting your feet wet.

Cons

Being primarily a retailer, Best Buy can often be a source of frustration for Geek Squad employees. General Managers at the store level usually put employees on a career path within the company at the services manager position, which usually means your manager will know a lot about retail and not much about IT or the service field. Add to that your manager is likely going to be very motivated to get business results from this position in an effort to use the services manager position as a stepping stone to greater things. As a result, you can expect some struggles with your manager, who will likely approach everything the same way they would if you were selling dishwashers.

3.0
Feb 7, 2009
Recommend
CEO approval
Business Outlook

Pros

The scheduling is very flexible and they give you time off when you need it, even with short notice. As long as you can find someone to cover your shift or switch shifts with you time off is not a problem. Also there is plenty of room for lateral movement, or movement within the company. You can switch stores and positions relatively easily as long as there is a position available where you want to go. The pay is pretty good, and you do get a raise every now and again. They do a pretty good job picking employees who are qualified to be in the department that they are in so no one is placed in an area in which they do not have experience or interest.

Cons

I've got to say "Management, Management, Management" The managers in our store bicker like children. They don't communicate between themselves or the employees who work under them. Also, the training is wanting. The training is very basic and is more oriented on the company as a whole than the job that you will be doing. They rely on a lot of shadowing and observing. There is also little to no recognition of a job well done. If a big sale is made there should be recognition to the employee who made that sale. They really scrimp on hours and will often understaff their stores to save money and make the overall store numbers look better

4.0
Feb 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Great discount, flexible schedule, fun work environment, constant learning of new products

Cons

good pay while in college but not enough to cut it after wards, management will let you know everything you do wrong and look over everything you do right! If you hit budget then that just means they raise the bar even more so your never doing better then expected! every meeting there is a new goal either its customer satisfaction, warranty sales, getting rid of close out items so the job is always changing.

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Glassdoor has 43,391 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.