Best Buy reviews

3.5

59% would recommend to a friend

(41,822 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
4.0
Oct 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for Best Buy are the training and customers that come in everyday. One day you'll see a football star, the next day a musical composer.

Cons

The constant brainwashing of forcing credit cards and other services people really don't need. Sure they are good at sales but I have personally witnessed a poor family coming in only to leave with a $3,000 computer that i know will not be able to make the monthly payments.

2.0
Oct 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Employee Discount Fellow Co-Workers where fun to work with The benefits where not that bad--Medical was decent but Dental need alot of improvement--cheap is not always the best solution

Cons

Not knowing schedule till a few days before the week started No chance for promotion--seemed to promote people who where willing to break rules to get the #'s they where looking for The managers had favorites and they worked with those favorites very closely The other major thing is that managment needs to remember that the customer is where they get their business from. They do not realize that they lose customers from the way they treat them, like sitting on the "bridge" and talking their time to answer a customers questions or to resolve an issue. they also need to teach the service desk people how to respect the customer--even though the customer does get upset. They need to realize that this customer just spent a lsarge amount of money related to that customer even though it may not be a large amount of money for other people.

Viewing 41662 - 41664 of 41,822 Reviews

Glassdoor has 43,371 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.