Best Buy reviews

3.5

59% would recommend to a friend

(41,812 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
2.0
Sep 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Great employee discounts , however the pay scale is poor and management tend to treat staff like servants which are generally ignored BUT constantly harassed to perform in a superhuman manner when staff is being cut back to unreasonable levels. Of course the management blames inaction for poor results. Perhaps they should dispose of the computerized scheduling system which only allows maximum staffing at projected high traffic periods.

Cons

Management doesn't like to listen to staff recommendations or request for help.

5.0
Sep 24, 2008
Recommend
CEO approval
Business Outlook

Pros

Good compensation commensurate with skillset required for job categories. Geek Squad CIAs slightly underpaid, but training is provided. Field technicians/supervisors/management are compensated well. As with any retail environment, advancement can be rapid depending on the drive of the employee. Good benefits, excellent stock options/401k, tuition reimbursement, EXCELLENT employee discount. In most stores, management is dedicated to coaching and training their subordinates to eventually move up. Every company has personnel that are miscast as management, but on the whole, this is a good place to work with ample opportunities for long term careers for the ENGAGED AND DRIVEN employee. Would recommend it in a heartbeat to a friend.

Cons

It's retail - long hours, often unruly customers, due to the average age group and phase of life of line-level employees [18-24 year old college students], turnover is relatively high in the lower ranks of employees, which leaves store leadership constantly training new employees. Depending on the competency of the manager, this can lead to an inconsistent experience for the customer. Holiday seasons are usually ridiculously busy [Q3 and first part of Q4 - September - January], usually lulls in end of Q4 [Feb-March], resulting in lower hours for part time employees. High stress due to the nature of retail sales environments. Advancement opportunities are plentiful, but require a very strong work ethic and dedication to acquire (which can be seen as a detriment to some and an asset to others - personally, I like the challenge).

2.0
Sep 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Its a Job, we all need money.

Cons

They praise it being a non-commisioned environment. But the leadership pressures employees, because they need to meet certain metrics for their bonuses. Contradictive business practices, teach employees to identify certain customers in segments to help meet their needs, but promote pushing things they do not need to meet their metircs.

Viewing 41677 - 41679 of 41,812 Reviews

Glassdoor has 43,361 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.