Best Buy reviews

3.5

59% would recommend to a friend

(41,865 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
3.0
Feb 9, 2026

Used to be good

Recommend
CEO approval
Business Outlook

Pros

Great flexibility with awesome store leadership support

Cons

The company as a whole is going downhill losing its true blue color. Now it's all about bottom line

4.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Constant Problem Solving: No two days are the same. You get to work on a massive variety of hardware and software, which keeps your technical skills sharp and up to date. The Culture of "The Precinct": There is a strong sense of camaraderie among the agents. You’re all in the trenches together, and the knowledge-sharing is top-tier. Empowerment to Help: When you successfully recover a client's data or fix a "hopeless" device, the sense of accomplishment and the client’s gratitude is incredibly fulfilling. Benefit & Training: Access to internal training tools and certifications is a great way to build a resume for a long-term career in IT or cybersecurity.

Cons

High Volume: During peak seasons, the queue can be relentless. You have to be excellent at managing your time and setting realistic expectations with clients. Client Stress: People are often at their worst when their tech breaks. You need thick skin and a lot of patience to de-escalate situations involving lost data or expensive hardware.

Viewing 448 - 450 of 41,865 Reviews

Glassdoor has 43,416 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.