Pros
Generally nice colleagues and access to the terminal Free food and nice staff
Cons
Title is analyst but real title should be call centre specialist. If you are from non-financial background then may be ok but this is NOT a finance job. Good people who actually know finance leave firm very quick due to very poor management. There are many place you can move within the department but it is not moving up just sideway. Very hard to find a job if you stay more than a year. Most of the people who work for company for years because they cannot find another job, not because they love the job. If you ever want to work or stay in any finance jobs do NOT take this job. This is going to make your life more difficult. Yes, company name is not bad but you cannot tell your interview at the next job you have been working at call centre for the past ... years.