Booking.com Software Developer reviews

3.7

74% would recommend to a friend

(260 total reviews)
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Glenn Fogel

45% approve of CEO

50% positive business outlook

Software Developer employees have rated Booking.com with 3.7 out of 5 stars, based on 260 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Booking.com is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

260 reviews
1.0
Jul 4, 2018
Recommend
CEO approval
Business Outlook

Pros

The company provides a decent relocation package. Serves good lunches Good hardware provided.

Cons

When you relocate the hell begins. You start working in the company with many arrogant people. Couple of trainings are provided and that's all. The favoritism is the key in the relationships. So most of managers are close friends. Most of management is incompetent. A lot of senior developer who don't code at all but poke other people offending people or coasting. Very very bad atmosphere at the office. Very noisy and uncomfortable. The rules against employees. I was surprised how they treat people. The receptionist can say "you're stupid" just for asking questions. I see a lot of burnt out people with mental issues so it becomes an issue to work there. I advice you not to speak with manager because of retaliation. They listen to you and use everything you've said against you. Be aware.

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Booking.com Response
7y
This feedback is very much appreciated. We’re disappointed to hear about the experience you’ve had here. Please know that managers acting out of retaliation is unacceptable and totally against our values. We do not condone or encourage this type of behaviour. We’d ask that you please reach out to our confidential 24-hour Ethics & Compliance Helpline so we can investigate this further. We take reports like this seriously and action will be taken if evidence is found. Many thanks, The People Team at Booking.com
1.0
Jun 24, 2018
Recommend
CEO approval
Business Outlook

Pros

relocation to amsterdam if you don't have a EU visa, nice lunch.

Cons

slow and unproductive development process, no tech leadership, wild west and chaotic structure. No improvement over time (5 years), vindictive managers.

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Booking.com Response
7y
We appreciate you taking the time to write this review. Hearing your feedback helps us improve the Booking.com experience. We encourage our teams to take ownership and push themselves to create breakthrough ideas. However, if you’re finding this process to be demotivating within your team, please bring this up with your HR Business Partner directly. It’s our aim to provide an environment where everyone has the opportunity to grow and develop their career. While we are actively working to improve our management capabilities, any retaliatory behaviour from management is completely against our values. If you see this happening, please reach out to our 24-hour Ethics & Compliance Helpline; it is completely confidential and all issues are fully investigated. Lastly, please also know that our leadership team is actively recruiting for a new CTO. We know the importance and need for this role as it relates to our tech and overall business growth. Many thanks, The People Team at Booking.com
1.0
Jun 21, 2018
Recommend
CEO approval
Business Outlook

Pros

- You can coast if you want to and the results will be the same as if you work hard - Overtime is not common in the NL - There are nice people from all over the world

Cons

This place has been running with an obsolete technology stack since forever (mid 2000's, since the company started in 1996?), but at least when the former CTO and CEO were there, there was a coherent strategy. Now the place has been taken over by several mafias that promote amongst them, it's a highly toxic environment where tech skills don't matter at all, only who you know, which egos you stroke and how good you are at personal marketing. All the processes devised to reduce political biases are now reinforcing them, while mid and senior management hold "Ask me Anything" sessions just to shrug it off and reassure everyone that everything is fine. It's impossible to learn any new skills which are transferable nor to build anything which is relevant. Spend too much time here and you'll get rusty and lose your employability. The only thing you'll learn or get good at is their own internal game. You might get a good run if you play it well, but forget doing it anywhere else unless you want to become a politician. It's a classic giant who became obsessed with himself and forgot about the outside world: customers, partners or similar companies. Failures pile one after another across new initiatives but there is no accountability; if you are part of the in-group everything is considered learning. If you are out though, don't even think about trying to speak some sense. The better you can do is try to get in. Graduate developers which join right after college are the best fit, as they don't know much about the broader market and quickly adapt to the ongoing craziness. If you had experience developing anything before at any average-to-good company, best to avoid.

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Booking.com Response
7y
Thank you for sharing your feedback and thoughts with us. We’re sorry to hear about some of your frustrations with technology. As we look towards the future, we want to assure you that we’re constantly evaluating technology options that will better suit our needs and goals as a business. We are fully committed to innovation and leveraging technology to ensure our product and services remain the best in the space. We’re sorry to hear about some of your experiences with development. We pride ourself on being a workplace where development and learning is celebrated, and we’ve recently hired a new Learning and Development Director who will be rejuvenating our current processes to ensure that everyone has the opportunity to grow. We want you to enjoy working here and think it would be beneficial to speak directly with your HR Business Partner. Many thanks, The People Team at Booking.com
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