Is Booking.com a good company to work for as a Software Engineer?

Software Engineer professionals working at Booking.com have rated their employer with 3.9 out of 5 stars in 267 Glassdoor reviews. This is a lower than average score with the overall rating of Booking.com employees being 4.1 out of 5 stars. Search open Software Engineer Jobs at Booking.com now and start preparing for your job interview by browsing frequently asked Software Engineer interview questions at Booking.com .

Does Booking.com pay Software Engineer employees well?

Software Engineer professionals rate their compensation and benefits at Booking.com with 4.4 out of 5 stars based on 267 anonymously submitted employee reviews. This is 4.7% better than the company average rating for salary and benefits. Find out more about Software Engineer salaries at Booking.com.

How happy are Software Engineer professionals working at Booking.com?

79% of Software Engineer employees at Booking.com would recommend their employer to a friend. This rating has increased by 18% in the past 12 months. Software Engineer professionals have also rated Booking.com with a 4.4 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (728) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (179) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 646 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 590 reviews)); "Great place and colleagues that helped me throughout my internship" ((in 545 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 521 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 377 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 475 reviews)); "Bad managers are very bad" ((in 250 reviews)); "Lack of company vision and poor leadership" ((in 105 reviews)); "No career opportunities in Zagreb" ((in 68 reviews)); "Favoritism is rampant and line managers are not effective at developing talent." ((in 62 reviews))

Booking.com Software Engineer reviews

3.9

79% would recommend to a friend

(267 total reviews)

Glenn Fogel

52% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (267 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Software Engineer employees have rated Booking.com with 3.9 out of 5 stars, based on 267 company reviews on Glassdoor. This indicates that most Software Engineer professionals have a good working experience there. Booking.com is rated in line with the average (within 1 standard deviation) by Software Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

267 reviews

4.0

Jun 23, 2026

Good culture and great people, but comms can lag

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture, great people working there

Cons

Big company, Comms can be difficult

Booking.com Response

22h

Thank you for taking the time to share your feedback. We’re glad to hear that culture and the people around you have been positive parts of your experience at Booking.com. We also appreciate your honest feedback on communication. As a larger organisation, clear and effective communication matters greatly, and insights like yours are valuable as we continue improving it. The Booking.com team

5.0

May 4, 2026

Great place to work!

Software engineer i

Recommend

CEO approval

Business Outlook

Pros

A lot of benefits Good Salary Work life balance Good culture Very Diverse

Cons

Can't think of anything at the moment!

Booking.com Response

1mo

Hi, thank you for the enthusiasm — we love to hear it! We're thrilled that the benefits, salary, work-life balance, culture, and diversity have all contributed to a great experience. That's exactly the kind of environment we work hard to build every day. Welcome to the team, and we hope it continues to exceed your expectations! The Booking.com team

1.0

Apr 1, 2026

Going downhill

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Relocation benefits High pay for Netherlands Good job life balance depending on which team you’re on

Cons

Management is incompetent from the CEO to senior leadership & there is a lack of urgency in dealing with product issues and customer support. Outdated tech stack with lots of legacy code and there is a lack of innovation because LT are focused on just keeping things barely running. Frequent layoffs of entire teams for “efficiency” which are never ending.

Booking.com Response

3mo

Thank you for sharing your perspective and for recognising some of the positive aspects of your experience, including relocation support, compensation, and work-life balance. At the same time, we are sorry to hear that leadership, innovation, and the overall direction of the business did not reflect the experience we aim to create. We understand how important clear leadership, strong product focus, and meaningful responsiveness to employee and customer feedback are. Feedback like yours is important as we continue working to improve how we support our teams, evolve our technology, and deliver better experiences for both employees and customers. The Booking.com team

Viewing 4 - 6 of 267 Reviews

Jobs at Booking.com

Account Manager

San Juan, PR

View job

Senior New Business Development Manager - New York City

Booking Home Account Manager, Acquisitions

Product Manager - BDX IAM

Booking.com

Booking.com Software Engineer reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good culture and great people, but comms can lag

Great place to work!

Going downhill

Jobs at Booking.com

Booking.com reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Booking.com reviews FAQs

Jobs at Booking.com