Booking.com Software Engineer reviews

3.9

79% would recommend to a friend

(267 total reviews)
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Glenn Fogel

52% approve of CEO

56% positive business outlook

Software Engineer employees have rated Booking.com with 3.9 out of 5 stars, based on 267 company reviews on Glassdoor. This indicates that most Software Engineer professionals have a good working experience there. Booking.com is rated in line with the average (within 1 standard deviation) by Software Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

267 reviews
4.0
May 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice benefits, especially if you like to travel. Chill office culture, there's very rarely a feeling that you're under pressure to complete something. Developers are professional and good to work with. Completely flat structure of IT department. Meaning, every developer is pretty much equal and allowed to design features and make technical decisions. Success of a feature is determined by results of A/B testing. So you can pretty much work on anything and noone will tell you that your idea is wrong, especially if it's successful on metrics. This is great if you are full of ideas and feel that management won't let you run with them.

Cons

Other side of the same things. Flat department structure means there's absolutely no plan and no control. Everyone can quietly implement a feature that doesn't fit with the rest of the code. On the other hand, if they get noticed, they are immediately harassed by every other peer developer who has something to say. Getting people to agree on anything is practically impossible, because there's no authority and someone always has an opinion against it. Every code change has to run through time-consuming A/B testing, which creates huge technical debt and makes it really difficult to deal with it. All of this is viewed as a feature, not a bug; the company actually hires even more developers to run as many features as possible.

5.0
Mar 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Best company I ever worked at! Always had a lot of opportunity to improve my technical skills. Lots of great people to work with and learn from. Management, specifically the CIO, that cares about the staff.

Cons

Work was a bit addicting sometimes so I worked long hours. But nobody forced or even encouraged me to do that. The company is growing fast. That's not everyone's cup of tea. There's less structure at a fast growing and already large company than at more settled companies. That can be good (opportunity) or bad (can feel chaotic).

5.0
Feb 11, 2016
Recommend
CEO approval
Business Outlook

Pros

continuous growth, freedom of thoughts, friendly environment

Cons

Customer retention is least bothered, Only focus is on bringing more bookings

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Booking.com Response
10y
Hi and thanks for the review. I'm glad that you seemed to enjoy your time with us. We are growing fast which is very exciting and we are an incredibly vibrant and friendly place to work. I'm clearly not sure when you left us but if it was recently, I hope that you will have noticed the additional focus we are placing on our customers and their needs. We are completely restructuring our Customer Service Center to be able to respond more effectively and we are doing more listening to our customers than ever before. This is not just about the Customer Service Center though at the recent Town Halls, Ian spoke at length about everyone's responsibility, whatever their role, in making our products and services match and exceed our customer's needs. Thanks for the feedback and I wish you well in whatever you are doing now Ryan
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