Does British Airways pay their employees well?

According to anonymously submitted Glassdoor reviews, British Airways employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at British Airways. This rating has been stable over the past 12 months.

How satisfied are employees working at British Airways?

63% of British Airways employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated British Airways 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at British Airways?

Cabin Crew (765) , Customer Service Representative (139) , Mixed Fleet Cabin Crew (116) , Cabin Crew Member (100) , Customer Service Advisor (58) , Aircraft Mechanic (55) , Customer Service Agent (53) , Airline Pilot (49) , Flight Attendant (44) , Customer Service (40) , Project Manager (40) , Ground Operations Agent (35) , Manager (35) , Customer Service Manager (33) , Pilot (30)

What are the pros of working at British Airways according to real employee reviews?

"Great colleagues to work with I spent 28 years there and enjoyed it except for the last 18 months" ((in 164 reviews)); "Great to travel and meet great people" ((in 159 reviews)); "Good benefits including discounted flights." ((in 137 reviews)); "Good work life balance and flexibility." ((in 71 reviews)); "travel benefits are good for your self only" ((in 65 reviews))

What are the cons of working at British Airways according to real employee reviews?

"Poor management from the very top to lower managmenet who handled Covid and looking after staff very badly and extremely disorganised." ((in 244 reviews)); "Low pay and not looked after" ((in 208 reviews)); "Long hours and too many short turnarounds on longhaul destinations" ((in 158 reviews)); "Low salary and disdain by management is all you will get even after 10 years in mixed fleet." ((in 97 reviews)); "The new managers do not trust the employees to do their jobs." ((in 54 reviews))

What are employees saying about British Airways layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about British Airways layoffs and their outlook for job security at British Airways in 2026.

British Airways reviews

3.7

63% would recommend to a friend

(3,707 total reviews)

Sean Doyle

78% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,707 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,707 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

2.0

Apr 24, 2016

Mixed fleet is well.. What everyone says it is

Mixed fleet cabin crew

Recommend

CEO approval

Business Outlook

Pros

Overworked, underpaid, not appreciated. It's very sad at BA- have moved onto their rival due to a much better company ethos. Unfortunate as the company once set the standard in air travel.

Cons

Oops answered this in the pros, will give pros here; great network- seen a few amazing places but due to being so tired I barely enjoyed them

4.0

Apr 19, 2016

A good company?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good opportunities if you are prepared to move around different roles

Cons

Too focused on red / amber / green. Often encouraging bad behaviours in order to show "green". Travel benefits not as good as it seems. Not good if you have a family. on your own perhaps - (standby)

1.0

Apr 18, 2016

The truth about a sinking ship

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Staff Travel and travel routes.

Cons

Overworked for bad pay. You're just a number and not a person. They purposely make differences between the cabin crew fleets so they'll be too distracted by the differences to team up against the company.

Viewing 3433 - 3435 of 3,707 Reviews

Jobs at British Airways

Customer Experience Agent (Full-Time) - Los Angeles International Airport

Customer Experience Agent - Boston Logan International Airport

Duty Maintenance Manager

British Airways

British Airways reviews

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Mixed fleet is well.. What everyone says it is

A good company?

The truth about a sinking ship

Jobs at British Airways

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