Question 1

Does British Airways pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, British Airways employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at British Airways. This rating has improved by 1% over the last 12 months.

Question 2

How satisfied are employees working at British Airways?

Accepted Answer

64% of British Airways employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated British Airways 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at British Airways?

Accepted Answer

Cabin Crew (762), Customer Service Representative (139), Mixed Fleet Cabin Crew (116), Cabin Crew Member (100), Customer Service Advisor (57), Aircraft Mechanic (55), Customer Service Agent (53), Airline Pilot (49), Flight Attendant (44), Customer Service (40), Project Manager (40), Ground Operations Agent (35), Manager (35), Customer Service Manager (33), Pilot (30)

Question 4

What are the pros of working at British Airways according to real employee reviews?

Accepted Answer

"Great colleagues to work with I spent 28 years there and enjoyed it except for the last 18 months" ((in 170 reviews)); "Great to travel and meet great people" ((in 160 reviews)); "Good benefits and discount travel" ((in 136 reviews)); "travel benefits are good for your self only" ((in 63 reviews)); "Great staff and it was great to have flexibility of a small company with the backing of a giant" ((in 61 reviews))

Question 5

What are the cons of working at British Airways according to real employee reviews?

Accepted Answer

"Poor management from the very top to lower managmenet who handled Covid and looking after staff very badly and extremely disorganised." ((in 259 reviews)); "Low pay and not looked after" ((in 203 reviews)); "Long hours and too many short turnarounds on longhaul destinations" ((in 157 reviews)); "low salary and hard to move up the ranks" ((in 89 reviews)); "There is no work life balance and the pay does not reflect the companies expectations." ((in 65 reviews))

Question 6

What are employees saying about British Airways layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about British Airways layoffs and their outlook for job security at British Airways in 2026.

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It was typical call center experience...people who are wanting to be part of the "in crowd" get promoted.

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