CTS reviews

I was sorry to read your review. Our People and Culture team are working closely with our management team to ensure people are supported throughout their journey with us at CTS. This includes instilling a performance management culture, identifying learning needs and providing solutions to them. We also conduct check-ins when people join at months 1, 3 and 5 to make sure needs are being met. This approach appears to be working with a vastly improved employee satisfaction score across the business but particularly in Daresbury where our most recent eNPS rating was 'good.' We're now aiming for excellent. We can also see our employee turnover is improving, with scores trending down for the last 12 months. As I say, I'm sorry you feel the way you do. If you would like to discuss your review any further please reach out to me or any member of the People & Culture Team and we'll do what we can to help you.