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CVS Health

CVS Health Customers Service Representative reviews

2.7

10% would recommend to a friend

(3 total reviews)

David Joyner

Not enough data to show CEO approval

10% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3 reviews

1.0

Apr 3, 2026

.

Customers service/representative

Recommend

CEO approval

Business Outlook

Pros

Insurance-medical and dental. and PTO

Cons

Upper management is out of touch with employees

3.0

Nov 19, 2025

Good place but no advancement

Ccustomer service representative

Recommend

CEO approval

Business Outlook

Pros

Work load is fair - high. Work is easy, not difficult at all. The work life balance is amazing with how flexible hours are

Cons

It’s almost impossible to advance. They always give you a reason why you’re not being promoted.

4.0

Nov 15, 2022

Work from home

Customers service representative

Recommend

CEO approval

Business Outlook

Pros

Pay, Benefits, perks, supervisors and advocates are friendly and helpful. Metrics are easy to meet

Cons

No work life balance , scheduling is strict unless you can find someone to schedule swap.

Related searches: CVS Health Customers Service/Representative jobs | CVS Health salaries | CVS Health benefits | CVS Health Customers Service/Representative interviews | CVS Health conversations

CVS Health reviews CVS Health Customers Service/Representative reviews