Capgemini Technical Support Engineer reviews

3.1

73% would recommend to a friend

(37 total reviews)
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Aiman Ezzat

94% approve of CEO

41% positive business outlook

Technical Support Engineer employees have rated Capgemini with 3.1 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Capgemini is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

37 reviews
3.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balances Learning opportunities

Cons

No increment No salary hike

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Capgemini Response
10mo
Thank you for sharing your experience as a former employee. We're glad to hear that you found value in the work-life balance and the learning opportunities provided during your time with the organization—these are key areas we focus on to support personal and professional growth. Your feedback regarding the lack of salary increments and hikes is important, and we understand how crucial fair and timely compensation is to employee satisfaction. We continue to evaluate and improve our performance and reward systems to better align with industry standards and recognize individual contributions. Thank you once again for your time with us, and we wish you all the best in your future endeavors.
1.0
Jul 4, 2025
Recommend
CEO approval
Business Outlook

Pros

- You will get to know multiple teams' technology and members within 1 year. - If preferred by Higher management, then you do not need to worry about anything.

Cons

- You have to constantly show your Manager that you’re working hard, or your efforts may not be noticed or appreciated. - If your Team Lead or Manager blames you for something, you’re expected to agree—even if it’s not your fault. If not, you might be forced to take a mock test, get a low score, and be put on a Performance Improvement Plan (PIP). - You might be moved to another team (not the one you want), and the new Manager won’t know your past work. This can affect your salary hike and chances of getting awards. - They may shift you to different teams frequently based on their needs, not your preference. - If you don’t fill out the NSA (Night-Shift Allowance) on time—even if delayed by just a day—you can lose it. You’ll then have to keep following up with your Manager, even if the delay wasn’t your fault. - Work policies are very strict. Even if you’re seriously unwell or have personal issues, they won’t make exceptions and will say it’s HR or company policy. - For any issues like salary, leaves, or documents, you’ll have to follow up many times to get them resolved. - Their cab service and policies are very poor and unreliable. - You might work hard, but there’s no guarantee of a salary hike or proper recognition. - The company can release you at any time, but if you want to leave, you must serve a full 90-day notice, with no flexibility. - The Cisco TAC project seems to be run separately, and Capgemini’s higher management doesn’t really know or care much about what’s happening in it. - If you do not believe that, please join the Capgemini in the CISCO TAC project. * Please do not forget to study whether you join any Company

1.0
Mar 16, 2025
Recommend
CEO approval
Business Outlook

Pros

No Pros except friendly colleagues

Cons

There is no professionalism in dealing with people, There is no respect for people. Honestly, HR is one of the worst HR I have ever faced in my life, and the work environment is very extremely toxic. I advise not to work there. Stay away from them

Viewing 7 - 9 of 37 Reviews

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