Capital One Client Service Associate reviews

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(5 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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5 reviews
1.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

The pros that I saw when I started with the company have gone away. With the unnecessary changes to management leadership has driven the good managers and employees out and created a negative experience.

Cons

Racist and sexist managers who target you, so much for bringing in diversity champions as managers. Only concerned about metrics and not actual production or employees. Overly political in performance management, current system is a joke and only benefits those that management likes. Your peers can rate you highly but if your manager doesn't like you then you're screwed. The company only cares about you if you are located in certain areas of the country, those locations with the greatest perks shows you who they care about and want to be. Upper management tends to think down on the rank and file employee and seems to only say things to quite the masses but not deliver on those promises.

5.0
Jan 18, 2019

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great Work/ Life Balance and culture

Cons

Shrinking presence in the industry due to not offering online investing account or mortgages

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