Your shift changes every 6 months, so unless you are on the top of the pyramid on the matrix then expect the worst.
Offer paid time off , if its not already gone within 2 hrs.
Dont except doctors notes. If your sick or your child is then you have a bucket of 32 hrs you can use for one year. Not easy if you have a 10 hr shift
Hard to get bonus
Pay not so good for the area