Capital One reviews

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Richard D. Fairbank

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13K reviews
3.0
May 30, 2023
Recommend
CEO approval
Business Outlook

Pros

You can learn a lot if you really put effort in. The culture of Capital One is great if you are a top performer. Great office Great work life balance

Cons

If you get put on a development plan say bye to your job. Very autonomous, don’t expect help on learning anything. They put the bottom 15-20% of employees on a PIP. Does not matter if you are doing excellent, it’s based on a tier system. So if you join a group of say 100 folks, and everyone is a great performer. The bottom 15-20 people amongst the team will all get put on a PIP. This is why they are always hiring

2.0
Mar 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Lots of internal learning and development opportunities. High tech and social learning opportunities.

Cons

Extremely political and subjective appraisal process. A manager can shine a light on the smallest development need or area of growth and completely ignore or dismiss positive performance results. It’s all about being known and liked by a broad audience and making sure your manager likes you and wants you to move forward or up. If they don’t, they have the power to discredit any accomplishment. The cultural philosophies sound great, but they aren’t actually followed or executed. The appraisal process is labor intensive and time consuming but doesn’t yield accurate results. It’s not transparent. Often you don’t find out the benchmarks by which you’ll be measured until the END of that evaluation period. The calibration model creates forced “losers” regardless of performance. It’s not a totally fair process.

3.0
Mar 30, 2023

Going no where

Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits and investment in personal development and training. Some of the nicest, smartest people A regular promotion cycle means you could get promoted once a year if you’re in the right place at the right time with the right manager

Cons

The zero vision or direction, it’s led by a team of “mates” who make lots of money but make no real decisions. The CEO is a great public speaker but never commits to making any real changes to benefit customers or grow the business. Ties to the US means it will never live up to what they make you believe it will be. An unbelievable amount of red tape means it is almost impossible to get anything done. too many priorities, the priorities changing, the business having no vision and leadership being paralysed by risk, fear of failing mean it’s going no where fast. If you want to make lots of money, stay at middle management and launch zero products then it’s perfect. If you want a fast paced, innovative tech company (which this pretends to be) DON’T join this company.

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