Capital One reviews

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(13,193 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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13K reviews
3.0
Mar 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Very fun company to work in. The have lots of free lunches but those have started to become less frequent. The environment is very casual.

Cons

Management likes to questionable individuals. The quality standards they rate you on are frequently unfair and change without notice. Can be very hard to keep a high employee score which affects your pay raise and bonus.

3.0
Dec 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Plenty of capital resources. Lateral mobility. Upscale office designs. Flexible office schedules. Solid benefits. Offices in several locations. You shouldn't have to worry if your paycheck will keep coming.

Cons

Very difficult to get ahead. Antiquated year end review process is designed to contain costs, not reward and retain performance and talent. Good people forced into lower bracket performance bands so target distributions are met. Way too much focus on perceptions. Not enough focus on real business value. Very competitive environment results in people willing to submarine others for their own ambitions. Self imposed schedule pressure creates stress and diminishes quality. Organizational infighting. Way too much energy spent on recruiting instead of retention and training. Poor IT support often gets in the way of productivity. Too often, "more people" is the answer. When really, fewer, but better people would lead to superior results. Numerous facilities and space management issues. You will likely move your desk at least once a year.

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