Capital One reviews

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(13,196 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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13K reviews
4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off and VTO, great management and work environment.

Cons

High call volume at times, unrealistic expectations and goals, customers can be really hostile.

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance at the associate level

Cons

Hard to switch teams Low pay compared to other tech companies Ratings process

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