What are the top reviewed jobs at Capital One?

Software Engineer (1159) , Senior Software Engineer (549) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (328) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1989 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1620 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1411 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1228 reviews)); "The salary was good and decent." ((in 364 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 758 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 579 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 277 reviews)); "Frequent Layoff and Reorganization." ((in 216 reviews)); "Middle to upper management of auto finance division is poor." ((in 137 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

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Be the first to review this company

(13,197 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

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Reviews by job title

13K reviews

1.0

Feb 27, 2026

Poor Leadership and Culture

Manager of project management

Recommend

CEO approval

Business Outlook

Pros

Capital One has historically been a great place to work (I've been there since the late 90s), but since 2020, the culture has taken a turn for the worse.

Cons

I've stayed at Capital One for years because it's been comfortable, even though I've been relatively underpaid for my value vs. the other employers for similar roles. With the dramatic shift in culture and values, though, I'm no longer willing to accept the paradigm and plan to leave in the very near future.

4.0

Feb 26, 2026