Capital One reviews

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(13,208 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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13K reviews
1.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice restaurant - can’t honestly say anything else

Cons

I’ve resisted writing this for a couple of years but really it’s become too much. We lost all the people who know how to run an Operation and it’s been downhill from there. Lack of EQ, decisions being taken about sourcing that make no sense, intimidation and a leader of the department who is over promoted and utterly clueless. There are now only a couple of people who are actually competent and the customer experience is the main casualty.

1.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and decent opportunity if you don’t mind the corporate culture

Cons

Horrible stack ranking makes you worry about your employment every 6 months

2.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Can coast relatively easily - Work is predictable, at least

Cons

- Amazon wannabe bell-curve performance management - Lots of re-orgs and churn - No creativity or ownership of work - Have to really sell yourself to be noticed at all - cannot shine through your work - Constantly raising the standard, even if you are above the bar, it is not enough

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