Capital One Product Manager reviews

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(222 total reviews)
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Richard D. Fairbank

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222 reviews
3.0
Jul 27, 2025

Anxiety inducing

Recommend
CEO approval
Business Outlook

Pros

Good PTO and new parent leave, people are generally friendly and down-to-earth, feels cool to work at a company that is consumer-facing and touching people's lives through visible campaigns and products

Cons

You already know what it is - the dang performance management. Twice a year and takes months on end from start to finish, so you basically feel like you are actively on the chopping block 50% of the year. Leadership tries to act like it's transparent and equitable - it's just not and never will be. What if your entire team is made of strong performers and you're all absolutely crushing it? Too bad, 10-15% will still be offered up to the chopping block. They think this is a way to crack the whip and get rid of low performers fast, but in reality, it causes morale issues and anxiety at every performance level. I am a high performer and I am anxious every day, even though I get overwhelming positive feedback, because I am worried I am never doing enough. Doesn't help that there are also somehow people at this company who are toxic, terrible people managers, or useless barnacles who haven't done anything in ages, and still manage to cling on because of politics or optics. If you want to follow the Amazon playbook, then pay Amazon level salaries and have an Amazon brand name. If you can't do that, then ease up off our necks.

5.0
Jul 22, 2025

Product

Recommend
CEO approval
Business Outlook

Pros

-Development and growth opportunities -Good culture (if with a good team) -WLB

Cons

-Performance management cycles -Team/leadership largely influences your experience -Product in banking is extremely regulated. Processes can be very slow with expectations of quick delivery anyways

2.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent pay Great benefits Far more customer centric than other banks Really intelligent coworkers I was able to advance my career in a direction I couldn’t have anywhere else.

Cons

I absolutely loved this job. Then another department merged with ours and we were regularly harassed because our system wasn’t exactly like the system they used before. Over the course of one year, the entire product and design teams were replaced. They removed the lead product manager completely, so we had junior associates reporting to a director who didn’t have time to develop them, much less understand what they’re working on. I spent a year of my life with a target on my back. I went from being a top performer, paid a substantial retention bonus, to having nothing I do be good enough. This was after completely redesigning our intent intake system, onboarding new PMs, coaching and developing them (due to lack of a manager), leading multiple tech teams, and actually releasing multiple features. Nothing was good enough and no one could tell me anything meaningful I could do to improve my performance (I did everything they suggested). Once I had a low rating at midyear, I was told it was impossible to pull myself to a strong at end of year and landed on a PIP. Halfway through my PIP, they told me they were going to fire me anyway, so I should take the package and leave. This job built me up, then stripped away my self worth. It really bothers me how many talented people they just threw away.

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