Capital One reviews

Be the first to review this company

(13,247 total reviews)
avatar

Richard D. Fairbank

Not enough data to show CEO approval

Reviews by job title

13K reviews
2.0
Mar 2, 2023
Recommend
CEO approval
Business Outlook

Pros

The people The work-life balance The 401k match

Cons

When I first joined Capital One, the recruiter promised me that I would be paid a generous severance if I was made redundant. However, Capital One recently decided that they wanted to replace me with a more senior level employee, and so they engineered a scheme to put me on a "coaching plan" for an employee 2 levels my senior. When I don't meet their expectations, I will have the option to resign (and get no severance) or get fired for "poor performance," receiving only a 6 week severance and a Performance Improvement Plan that would forbid me from ever working there again.

5.0
Feb 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Continuous performance and career management - performance reviews on a 6-month cadence and career trajectory discussions in-between. Engineers can choose between People Leader and Individual Contributor tracks so they don't have to become a people leader to progress. Regular raises that accompany performance reviews above. Generous 401k matching - 3% automatic company contribution, 100% match for first 3% of your contribution, 50% match for next 3%. In total, 6% to get 7.5%. Health insurance options from Anthem with decent company premium contribution and $500/yr HSA/FSA employer contribution (+$500 for spouse on plan). Paid AWS certification (required for tech associates) and other training. Engineers have monthly "Invest in Yourself" days dedicated to training, not work. Stock purchase plan - Put up to 15% of each paycheck towards buying Capital One stock at a 15% discount. Immediately vests so you can either hold onto it for dividends or sell immediately to essentially boost your pay by 2.25%. Culture is great from top-down. CEO Rich Fairbank has a yearly all-associate "state of the union" that is very genuine, sincere, and informative. Regular fun team-building exercises, including cocktail- and dessert-making. Generous recognition "spot rewards" system that can be redeemed for some pretty cool, relevant, and useful rewards. Swag. So much swag.

Cons

New hybrid model, if you are <50 miles from an office you may be expected to come in at least sometimes. It's really a team-by-team basis, I'm full remote and would actually enjoy occasionally coming into an office again, but I know some people would consider this a con. Regular training around lots of compliance aspects of working in a fintech. Not the end of the world but it's definitely more than at other non-financial institutions.

4.0
Dec 31, 2022
Recommend
CEO approval
Business Outlook

Pros

- You'll never be bored. If you are, something is wrong. - The pay is exceptional and the bonuses great. - It's a challenging, fast-paced environment. Other company employees will say it takes forever to get things done, at Capital One, they accomplish a lot. - Known across the tech industry, as a cutting-edge company, they provide great tools and opportunity to grow your skills. Guess what! This is great for a resume.

Cons

- The Performance Management process is a beat down with forced distributions which means it doesn't matter how hard you work, there is always a risk of being pushed down. Generally, it's managed on a team and then departmental level. So, if the Director has 5 managers and 15% get forced down, that means one of you will be pushed down. (5 * .15 = .75 ...rounding up equals 1 person) - While a "pro" with a great salary, it's also solid golden handcuffs that make it very hard to walk away.

Viewing 667 - 669 of 13,247 Reviews

Glassdoor has 21,384 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.