Capital One reviews

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(13,251 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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13K reviews
1.0
Jan 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, work / life balance

Cons

The performance management system is counter productive and a detriment to the work environment and culture. Managers are inexperienced and lack the ability to coach and develop.

4.0
Nov 29, 2021

Product Owner

Recommend
CEO approval
Business Outlook

Pros

Great health benefits, 401k matching, bonuses They are trying to make things more equitable for women and minorities but have a way to go. I do like the CEO and CIO. They make good decisions and drive the business/technology to the leading edge.

Cons

The performance management process is brutal for managers trying their best to take care of their people and represent them in a "cross-calibration" process. For employees, there's a forced distribution with very high numbers on the bottom end. Those being forced into the bottom rating will not receive a raise and a nominal bonus. For this reason, I would not recommend working for the company. It's not a great way to treat employees who work hard and are loyal. While I do appreciate the CEO and CIO, I do question their judgment in continuing the performance management process they just won't let go of. It's a completely demoralizing process. For this reason, I have marked the Culture & Values at 3 stars.

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