Capital One reviews

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Richard D. Fairbank

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13K reviews
1.0
Jan 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Freedom to do whatever you want, including simply coasting. There’s generally very little accountability in tech across the company. This is good if you’re a self taught learner and want room to grow on your own. Great place to give back to the community through outreach programs. You can retire here

Cons

Visuals and Politics dictate your career here. Many “engineers” plagiarize others’ work, but because the chain of command has no way to judge people or their accomplishments, these people are quickly promoted and then leave before they’re discovered. A lot of headlining projects are just a front used to grab promotions and leave. Due to this problem, many projects are believed to have failed from lack of maintenance, when in reality there was nothing there in the first place. A culture of “niceness” discourages honesty and leads to honest talented people being alienated. Many have recently left, yet HR and leadership are unaware of this brain drain because they use inflated internal evaluations to analyze retention. This culture and its intolerance to criticism also leads to simple projects taking 3 years to reach production rather than 2 months because people who actually know what they’re doing either don’t speak up or are simply ignored as just serial complainers.

1.0
Sep 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Smart people. Good work life balance. Flexibility in terms of working

Cons

The company has the worst people managers. Progression purely based on analytical skills. Very Very Political, what differentiates performers from non performers is not performance ... but the ability to suck up... very unfair promotion / and hirring policies... Not open to feedback... feedback is looked down upon. The only skill the company has is analytical skills... no creativity... no innovation...

2.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Renowned company. A lot of great people work here.

Cons

There are 3 pretty big downsides to working at Capital One as a SE. The first is that there is no DEV environment, which means backend teams are constantly pushing experimental code to QA. This frequently takes down the QA environment, which directly impacts frontend engineers like myself. As a result, most of my day is going through Splunk logs trying to figure out which API went down, and tracking down the responsible team on Slack, which leaves me with little time to do my own tickets. The second is the unfair promotion and PIP system. Everything happens behind the scenes, and there is zero transparency as to who got promoted and why. I can't help but feel it frequently comes down to who's your bosses "favorite" as opposed to actual performance. The final is the PIP (i.e. being let go) system itself, which is based on stack ranking. Combined with the PIP system, it creates a toxic environment where no one wants to help each other due to conflict of interest (and a risk of being let go yourself). Overall, working at Capital One is not good for your mental health, so I would recommend working no more than a couple of years, put it on your resume and move on.

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