Capital One reviews

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Richard D. Fairbank

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13K reviews
2.0
Aug 29, 2018
Recommend
CEO approval
Business Outlook

Pros

The company benefits are competitive. The tech culture needs a lot of work: even though Rich Fairbank spends a great deal of effort in pitching his grand vision, the actual execution falls short in the hands of middle managers, who are way too consumed with their promotions and personal agendas. So while the grand vision CapOne tries to sell is enticing, be VERY CAREFUL with the group that you're joining--because what is a Pro at a high level may just be a mirage.

Cons

All the cons mentioned before this post are true: the year-end review process is painfully frustrating, the middle managers exercise a subtle (some times blatant) form of favoritism, the geographical/office politics amongst Virginia offices against non-Virginia offices is petty to a fault, and Human Resource department pretty much sides with management all the time (in many ways, reminds me of Uber's public relations debacle). Please be very skeptical when interviewing with Capital One and make sure to ask yourself if you're willing to play advanced office politics. Things are particularly bad in Commercial, which is far from Consumer Retail (the poster child of CapOne recruiting).

4.0
Jul 7, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great compensation and benefits package - Flexible work hours and environment - Great people to work with

Cons

- Work-life balance can be great because of the flexibility, but often there is literally a lot more work to do compared with similar roles in other banks - Managers have too much power over an associate: the same manager is your day to day direct boss, controls your performance/pay (no open discussion with other managers needed), and is also the official career advisor (which is usually a conflict of interest with their role as your direct boss) - Some people managers are very inexperienced (fresh grad, worked at Capital One for 3 years, promoted to people manager) - Management judge people by superficial impressions a lot more. Everybody that succeed at Capital One has the same personality traits and there is very little room for an introverted analyst to bloom who just wants to do work (as opposed to show off work). I get it that this is necessary for certain jobs/industries (e.g., consulting), but a bank should be able to make room for diverse personality. - People experience very different career prospects within the company, due to the aforementioned difference in personality

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