How happy are Senior Manager, Process Management professionals working at Capital One?

0% of Senior Manager, Process Management employees at Capital One would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Senior Manager, Process Management professionals have also rated Capital One with a 0.0 rating for work-life-balance, 0.0 rating for diversity and inclusion, 0.0 rating for culture and values and 0.0 rating for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1161) , Senior Software Engineer (550) , Business Analyst (444) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (276) , Associate Software Engineer (264) , Manager (257) , Senior Manager (247) , Director (219) , Project Manager (203) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2011 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1641 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1415 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1248 reviews)); "The salary was good and decent." ((in 359 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 755 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 574 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 538 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 276 reviews)); "Frequent Layoff and Reorganization." ((in 212 reviews))

Capital One Senior Manager, Process Management reviews

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Be the first to review this company

(45 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Company ratings over time

Ratings trend for the last 6 months (45 reviews)

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Reviews by job title

45 reviews

5.0

Aug 16, 2023

great company

Senior process manager

Recommend

CEO approval

Business Outlook

Pros

good pay, good leadership, good benefits, huge company with unlimited upward mobility

Cons

publicly owned company which makes layoffs a possibility if earnings are not above Wall Street expectations, training is lacking for upper level positions and tend to be trial by fire and/or like drinking from a fire hose, fiercely competitive "grade employees on a curve" performance review system, work life balance can sometimes be an issue for senior leadership

3.0

Nov 10, 2022

Company Culture

Senior process manager

Recommend

CEO approval

Business Outlook

Pros

Company culture is great, also some people within are easy to talk to and supportive.

Cons

Management is very poor, one of the worst I have seen within my career. Many politics and the performance review process is absolutely terrible.

4.0

Aug 11, 2022

Great benefits

Senior process manager

Recommend

CEO approval

Business Outlook

Pros

Very flexible work environment, employee satisfaction focused

Cons

Promotion paths are not equivalent across different areas of the company

Viewing 10 - 12 of 45 Reviews

Jobs at Capital One

Manager of Process Management

Houston, TX

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Senior Associate, Multilingual Process Management

McLean, VA

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Senior Director, Process Management- Workforce Operations & Enablement (Hybrid)

McLean, VA

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Senior Associate, Process Manager

Richmond, VA

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Sr. Manager, Process Management - Partner Testing and Certification

Chicago, IL

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View all Senior Manager, Process Management Jobs

Capital One

Capital One Senior Manager, Process Management reviews

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great company

Company Culture

Great benefits

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