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      Capital One

      Engaged Employer

      Capital One Sr Manager, Process Management reviews

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      (12 total reviews)
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      Richard D. Fairbank

      Not enough data to show CEO approval

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      12 reviews
      4.0
      Jun 24, 2023

      A bit hectic towards the end

      Sr process manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay, flexibility, diversity and inclusion initiatives and BRGs

      Cons

      the review process for employees at mid and end of year is terrible and entirely too rigid, forcing some employees into performance improvement plans or lower "rankings" because of the formula they use. overall feel that I was let go unfairly despite going above and beyond to meet the goals and expectations laid out during this review period

      4.0
      Feb 1, 2016

      Open culture, high volume of change

      Senior manager, process management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible, open to different approaches of doing things. Great work life balance. Collaborative. Lateral movement supported. Leadership is constantly asking for feedback. Great benefits. (on-site medical center, free PT, on-site fitness center, on-site pharmacy, 15 days of backup childcare, FSA contribution matching, tons of discounts for healthy eating and living)

      Cons

      High level of change, Not much continuity. I have averaged around three manager changes each year. Over focus on socialization and consensus building. Very few things have clear, singular decision makers. Default is to shop idea around and convince everyone. While in some cases this would make sense, for more BAU work, this becomes very inefficient.

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